Customer Service provides the focus in the Spring Issue of the sevenhr e-zine. There are articles on the topic which we hope will be of interest to you, as well as an article on one of the latest hot topics affecting HR and Marketing professionals alike - 'Employer Branding'. We are also re-running the offer for a Peak Performance/Stress Management workshop. As usual the e-zine includes some of the latest news from sevenhr.
In the first of two articles John Seddon, a leading exponent of systems thinking, draws on experience in manufacturing and service sectors to explain why there's a better way.
Are all recruitment businesses the same? You may like to think so but we'd beg to differ.
Employer branding is a priority for leading businesses these days. But why is that so? Have the goalposts moved so much that we need to change the way we play the game? Nick Bell explores the rationale and the rewards.
Another chance to read the article and take up the offer...
Which food company has at least 1 of its ranges in an astonishing 97% of British households?
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